GuideJust ask

The way to do things here is to ask.

No forms to fill in. You talk, and it happens — files, documents, agents, whole routines. And when you want to change one of them later, you talk again. Here is how to think about it, and why it works that way.

5 chapters
In this guide· 5 chapters
The mental model

Picture a brilliant new assistant on their first day

Imagine you have just hired an enthusiastic, highly capable personal assistant. Sharp, eager, unflappable — and it is their very first morning with you.

They can turn their hand to almost anything you ask. But they are starting completely fresh. They do not yet know how you like your notes kept, which projects matter, who the important people are, or where things should live. So you tell them — naturally, as you go, the way you would brief any new colleague:

Say this

Did you reply to Sarah about Thursday?

It checks your connected email, finds the thread, and tells you where things stand — then drafts the reply if you want it.

Say this

Did you remember to write up that proposal?

It looks in your vault, finds the draft or starts a fresh one, and picks up exactly where you left off.

Say this

I like my documents kept under Projects, a folder per client.

It remembers your filing preference and uses it from then on — new documents land where you expect them.

Say this

When I say "the board deck", I mean the Q3 investor deck.

It learns your shorthand. Next time you mention the board deck, it knows precisely which file you mean.

That is the whole interface. You ask, you mention, you correct — and 1Presence does the thing, then quietly files away what it learned about you.

The one big difference from a human assistant

Why this works

A new colleague forgets. 1Presence keeps what matters.

Tell it once where your documents live, how you like updates written, or what a name means — and it has that, exactly, every time. No re-explaining on Monday. No "remind me again?". It gets to know you a little more with every conversation, and it never starts over.

So the early days are worth a little generosity. The more you let 1Presence in on how you work — your projects, your people, your preferences — the more it feels like someone who has worked alongside you for years.

Who you are talking to

Presence, and everyone Presence looks after

Every account starts with one agent, and its name is Presence. It is a generalist — it will do the ordinary work of the day with you, whatever that turns out to be. It is also the one that looks after everything else you set up.

Because you will set up quite a lot. An agent that watches your inbox. A skill that knows how you write a proposal. A routine that runs every Friday evening. A workflow with four stages and a different specialist on each. Presence can read and rewrite all of it, and it can see how their runs went — so there is one place to go when something needs changing, and the same place to go when something came back wrong.

The specialists stay specialists. Your inbox-keeper keeps your inbox; it is not the one you brief about restructuring a workflow. Each of them knows who else you have, so ask one for something that is a sibling’s job and it says so — and offers to hand over, with the message already written. That is why every Edit button in the app opens a conversation with Presence specifically, and why you cannot swap the agent in that conversation for another — overseeing the setup is its job, and it is the one holding the whole picture.

Changing what you built

The machinery is edited the same way

On an agent, a skill, a routine, a dashboard, or any stage of a workflow, you will find a button that says Edit — Edit Routine, Edit Skill, Edit Stage 02. It opens a conversation about that exact thing, with Presence already holding the current version in front of it. Then you say what you want changed.

Presence· online

How can I help you with Friday Week Note?

It keeps including the internal standups. I only want client work in it.
routine

Done — the instruction now scopes the week to client projects and skips anything on your internal calendar. Everything else is as it was: same 17:00 Friday slot, still filing to Notes/Week Notes/. Next run is this Friday.

It reads the real stored instruction before it touches it, so you are always revising the thing that actually runs rather than a reconstruction of it. And when a run has gone wrong, the button on the failure carries the reason across with you — so the conversation starts from what broke, not from a blank page.

Things to say to an Edit chat

Say this

Make the Friday note shorter. Three bullets, no preamble.

It rewrites the routine’s instruction and tells you what changed. Friday’s run uses the new one.

Say this

Amelia is too formal. Warm her up a bit.

It rewrites that agent’s character. Her name, her skills and her connected services stay exactly as they were.

Say this

Make Stage 03 file the result under Clients.

It rewrites what that stage is told to do, refreshes the one-line summary on its card, and the pipeline you are looking at updates. Adding a stage, or dragging one into a new order, is a tap in the builder.

Say this

Why did last night’s run come back empty?

It reads the run, tells you what went wrong, and offers the change that would stop it happening again.

The reasoning

Why it is a conversation and not a form

A form would be the obvious way to build this. Every one of these things has parts you could put in boxes and a Save button at the bottom. The reason there is no such screen comes down to what is actually inside them.

What you are editing is prose

An agent’s character is not a set of options — it is a few paragraphs of English describing who it is and how it goes about things. A skill is a written method. A routine is one instruction, spelled out in full, handed to an agent afresh each time it runs. A workflow stage is the same instruction problem, four or five times over. Underneath the cards and the timelines and the little coloured avatars, nearly everything you build here is writing.

A form wrapped around a paragraph is a text box with a label on it. It can hold the words. Finding them is the job.

And writing for an agent is its own craft

Instructions that an agent works from are read by a model, and what makes them land is not quite what makes good writing for a person. Order matters more than you would expect. Saying what to do beats listing what to avoid. One worked example does more than three careful sentences. Naming the exact tool for a job saves a wrong turn three steps later. Leaving out the obvious is how a job comes back half-done, because nothing here is obvious to something that was not in the room.

That is the kind of text an agent is unusually good at producing — and it starts with advantages you do not have. It can hold the whole current definition at once. It knows which tools exist, what your other agents already do, and what this one is allowed to reach. It can rewrite the wording against the thing you just said you wanted, then rewrite it again. So the sensible division is the one you would want anyway: you bring the intent — shorter, less formal, stop including the standups — and it does the phrasing.

And it keeps the pieces in step

Most things here come in parts that have to agree with each other. A workflow stage has the full instruction the agent runs, and the one-line summary printed on the card you actually read. Change one of those in a form and the other quietly goes stale — leaving you looking at a card that no longer describes the stage, which is worse than a card with nothing on it. So a rewritten instruction that arrives without a fresh summary is refused outright, and in conversation you never meet the rule: you say what you want the stage to do, and both come back rewritten together.

What stays a button

Plenty here stays a single tap, and should. Run it now, pause the schedule, resume it, delete it, swap which agent handles a stage, add a stage or drag one into a new order — all buttons, exactly where you would expect them. The switches stay switches; the writing gets written.

Try it now

A few things to ask for today

There are no commands to learn. Say it the way you would say it to a person — full sentences, half sentences, however it comes out. A taste of the range:

Files & notes

Say this

Rename untitled-3 to Q3 Board Prep and move it into Projects.

It renames and refiles in one step — no menus, no dragging.

Say this

Start a note called Reading List and add "Thinking, Fast and Slow".

It creates the note and starts the list; add to it any time by just saying so.

Say this

Tidy up my vault and tell me what you changed.

It groups loose files and fixes stray names, then reports back so nothing happens behind your back.

Getting work done

Say this

Turn these messy meeting notes into actions with owners.

It reshapes your notes into a clean action list you can send straight on.

Say this

Read this PDF and give me three questions to ask before I sign.

It reads the document and hands back sharp, specific questions.

Say this

Draft a warm reply to this email in my voice.

It writes in the style it has learned from you — yours to send or tweak.

Setting things up

Say this

Build me a morning briefing — overnight email worth knowing, today’s calendar, anything due.

It creates a specialist that pulls your morning together. See the agents guide.

Say this

Every Friday, draft a week-in-review from what I worked on.

It sets up a routine that runs on its own and leaves the draft waiting for you.

Say this

Remember that I prefer short, bulleted updates.

It saves the preference and writes that way from then on — no need to ask twice.

Questions people ask

Q Can I edit an agent or a routine without using the chat?

The switches are ordinary buttons — run now, pause, resume, delete, swap the agent on a stage, add or reorder stages. The written parts are changed by asking: an agent’s character, a skill’s method, a routine’s instruction, a stage’s brief. That is the only way into those, deliberately.

Q What if I do not like what it wrote?

Say so, in the same breath — "too long", "keep the old opening", "put the client name back in". It rewrites and shows you again, and while that conversation is open it still has the version you started from in front of it.

Q Do I need to know how to write instructions for an agent?

No. Describing the outcome in your own words is the input the system is built for; the wording is Presence’s side of the job. If you do have a strong view on the exact phrasing, say the phrasing — it will use it.

Q Which agent should I talk to about my other agents?

Presence. It is the generalist that comes with your account and the one the Edit buttons hand you to. Your specialists stay pointed at their own work.

Q Will it change something I did not ask it to?

It reads the current version before it edits, changes what you asked for, and tells you what it touched. Anything it did not mention is as you left it.

Go deeper

Four places to start once the idea has clicked — and if you would rather begin from something already built, a Kit stands up a whole corner of your life at once, keeper, routines and dashboard already wired.

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