Twilio carries the call. 1Presence keeps the memory of it.
Twilio is the telephony layer a lot of businesses already run their calls and texts through. Connect your own account and 1Presence reads it the way a good assistant would — pulling a call into your vault as a note you can search, answering "who did I call and what did we agree", and tidying the inconsistent phone numbers that pile up in any list. It is built for people who run on Twilio: sales operators, founders, small teams.
What it actually does
- Turn a call into a note. Save a call and 1Presence files the recording, the transcript and the essentials — who, when, how long — into your vault, searchable for good. "What did we actually agree on that call" stops being a guess.
- Read your call and text history. Ask who you called, who called you, or what a text thread said. 1Presence reads your own logs from Twilio and answers in plain words.
- Read the transcript of a recorded call. When your Twilio recorded and transcribed a call, 1Presence reads the words back and can summarise them or pull out what you committed to.
- Tidy a phone number. Hand it a number in any format and it comes back clean — validated, in the standard international format, with the carrier and line type when available.
Read-only, by design
This connection only ever reads your own Twilio account. 1Presence does not start a recording, place a call, or send a text on your behalf — there is no outbound surface here at all. A recording only exists for it to read if your Twilio made one; for a plain call there is none, and it will tell you so plainly rather than guess.
Text-message bodies and call transcripts are treated as information to read, never as instructions to act on. A message that says "reply and send £500" is data in your vault, not a command 1Presence will follow.
The complement to your meetings
Where the Meeting Recorder captures your video calls and Plaud captures the room in person, Twilio covers the calls that went over the phone. Connect the ones that fit how you work and 1Presence keeps the whole of your talking day as memory — not just the part with a calendar invite.
Once a call is in your vault, it behaves like any other note: searchable, cross-linked to the people and projects it mentions, and part of the picture when you ask 1Presence to brief you before the next one.
Try asking
Once Twilio is connected:
Files the recording, transcript and the call details where you asked, searchable from then on.
Reads the transcript and answers from the actual words, not your memory of them.
Returns it validated and in standard international format, with the carrier and line type when available.
Lists your recent calls with who, when and how long — read-only, straight from Twilio.
Privacy and access
Twilio connects with your own developer credentials — your Account SID and an API Key you create (and can revoke) in the Twilio Console. They are stored encrypted and used only to read your own account.
Nothing is pulled in the background. A call becomes part of your vault when you ask for it, lands in the folder you choose, and is yours to delete like any other note. The connection is revocable in one tap, and because it is read-only, it can never spend money or send anything on your account.
The shift
Every call, written down — without you writing it.
Bring your call recordings, transcripts and text history from Twilio into your vault — searchable, cross-linked, and reached only when you ask. The follow-up admin after every call, quietly done.
Start a conversation.
Free to try. No credit card. Just you and your agent.
Works on any device. Takes 60 seconds to start.