Make the call from your chat. Keep every one.

Twilio carries the call. 1Presence places it, sits beside you, and keeps the memory of it.

Twilio is the telephony layer a lot of businesses already run their calls through. Connect your own account and 1Presence does two things with it. It reads it the way a good assistant would — pulling a past call into your vault as a searchable note, answering "who did I call and what did we agree", and tidying the inconsistent phone numbers that pile up in any list. And it can make the next call for you: tap, talk through your computer or pick up your own phone, and the conversation appears as a live transcript while you talk. It is built for people who run on Twilio: sales operators, founders, small teams.

• Place a call from the chat. Tap to call someone and choose how, on every call: from this browser, talking through a headset on your computer, or ring my phone, where your own phone rings first and you pick up as normal. No copying numbers out, no switching apps. If you have more than one Twilio number, you choose which one shows as the caller ID.
• Watch it as it happens. The live call sits just above your message box with the transcript arriving as you both speak, so you can glance down for the number you half-heard or keep typing to your agent mid-call. When something on the call deserves a pointer, a short briefing appears in the transcript where it was said. Mute, the keypad and Hang up stay in reach the whole time.
• Let it take the notes. Point the call at a skill you have made and it runs for the whole call — quietly noting what matters while you talk, then pulling the transcript and its notes into your vault the moment you say the call is done. On a busier line, an in-call briefing can surface the context you need mid-conversation.
• Turn a call into a note. Recorded a call? 1Presence files the recording, the transcript and the essentials — who, when, how long — into your vault, searchable for good. "What did we actually agree on that call" stops being a guess.
• Read your call and text history. Ask who you called, who called you, or what a text thread said. 1Presence reads your own logs from Twilio and answers in plain words.
• Tidy a phone number. Hand it a number in any format and it comes back clean — validated, in the standard international format, with the carrier and line type when available.

1Presence never dials on its own. A call only ever happens because you tapped to make it — from your own browser, or by ringing your own phone first so you choose to pick up. It only records a call if you turn recording on for that call. It reads your texts; it cannot send them. There is no autonomous outbound here: it acts on the phone the way it acts on your email, one deliberate tap at a time.

Reading is just as bounded. Nothing is pulled in the background — a past call becomes part of your vault when you ask for it, and a recording only exists to read if your Twilio made one. Text-message bodies and call transcripts are treated as information to read, never as instructions to act on: a message that says "reply and send $500" is data in your vault, not a command 1Presence will follow.

Running a team on Twilio? An admin connects one company account once, and everyone on the team can draw on the shared call and message history and place calls on the company line — each person from their own browser or their own phone. No one sets it up twice, and a single company number can front the whole team’s outbound calls.

Where the Meeting Recorder captures your video calls — and writes up a recording you made in the room — Twilio covers the calls that went over the phone. Connect the ones that fit how you work and 1Presence keeps the whole of your talking day as memory — not just the part with a calendar invite.

Once a call is in your vault, it behaves like any other note: searchable, cross-linked to the people and projects it mentions, and part of the picture when you ask 1Presence to brief you before the next one.

Twilio connects with your own developer credentials — your Account SID and an API Key you create (and can revoke) in the Twilio Console. They are stored encrypted and used only on your own account.

Nothing is pulled in the background. A past call becomes part of your vault when you ask for it, lands in the folder you choose, and is yours to delete like any other note. Any call that goes out does so through your own Twilio account, so it runs on your own telephony spend, and only ever after you tapped to place it. The connection is revocable in one tap.